Clique Hospitality L.L.C.
CIGAR RETAIL CLERK - EIGHT CIGAR LOUNGE
JOB REQUIREMENTS:
To include but not limited to:
1. Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently o inquiries, requests & complaints.
2. Work in an area where patrons smoke cigars.
3. Perform duties of a salesperson and share your menu knowledge to assist and be a guide to guests for their experience.
4. Perform regular cigar inventories. Secure all cigars when not in the area.
5. Operating point of sale system in a timely and efficient manner.
6. Accurate cash handling
7. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
8. Maintaining humidor by restocking and refacing cigars and displays, straighten and clean humidor and display areas daily.
9. Have a good and growing knowledge of cigars.
10. Following all health and safety regulations.
QUALIFICATIONS: (Include equipment knowledge/use)
· At least 6 months experience in a retail environment.
· Excellent customer service skills and computer skills.
· Must be able to speak and to read in English proficiently.
· Physically able to walk without assistance on various surfaces for an extended period of time.
· Professionally groomed in a manner consistent with department grooming standards.
· Positive attitude, self motivated, friendly, attentive, and is proactive.
· Ability to follow directions well, make quick decisions, and keep organized while under pressure.
· Knowledgeable about health and safety regulations.
· Ability to perform a variety of duties with extreme care, concern and detail.